

- Evaluate experiences of international speakers who have introduced organisational and operational changes to re-structure poorly performing water utilities
- Hear about progress on a ‘new frontier’ approach for leakage target setting in the future, and the continuing drive to reduce leakage
- Learn about innovations in leak detection and flow measurement technology for establishing an ‘absolute water balance’

The volume of leakage globally is truly staggering. Each year more than 32 billion m3 of treated water are lost through leakage from distribution networks. An additional 16 billion m3 per year are delivered to customers but not invoiced because of theft, poor metering or corruption. A conservative estimate of the total annual cost to water utilities worldwide is 14 billion US dollars (source: World Bank Discussion Paper no 8 – December 2006). In some low-income countries this loss represents 50-60% of water supplied, with a global average estimated at 35%. Saving just half of this amount would supply water to 90 million people without further investment.
So, no wonder leakage is still at the top of most water utilities’ agendas – but why is it still allowed to happen? One of the many contributory factors is poor governance, and failure of utility management to tackle the organizational challenges necessary to make changes. Good leadership and management is crucial – at Aguas do Porto, Portugal, the non revenue water volume was halved in 8 months, almost entirely due to the reduction of leakage, without significant investments – but following re-organisation of the utility.
The Global Leakage Summit is now an established annual event for bringing together international utility practitioners and specialists to debate the challenges and to share solutions from case studies. The programme ‘hot topics’ have been compiled from a unique research process and face to face interviews with practitioners.
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Keith Naicker, Chief Operating Oficer, Rand Water
Ken Brothers, Commissioner of Public Works, Regional Municipality of Niagara
Joaquim Pocas Martins, President of the Restructuring Board, Aguas do Porto
Ahmad Zahdi Jamil, Chief Executive Officer, SAJ Holdings (Johor Water Company)
Glen Laville, Acting Deputy General Manager, Bahamas WSC
Bruno Nguyen, Operations Director, Eau de Paris
Han Wei, Deputy Chief Engineer, Beijing Capital Water Company
Bojan Ristovski, Director of Leak Detection Department, PE Water Supply and Sewerage, Skopje
Philip Bright, Non Revenue Water Manager, American Water South Eastern Region
David Shore, Operations Director, South East Water
Dennis Dellow, Network Manager, Northumbrian Water (South)
Jack Carnell, Managing Director, South Staffordshire Water
Peter Jiggins, Head of Branch, Drinking Water Quality and Water Conservation, DEFRA
Trevor Bishop, Head of Water Resource Management, Environment Agency
Paolo Saccani, Managing Director, GEAL Spa, Lucca, Italy
Dewi Rogers , Managing Director, DEWI Ltd.
Mohamed S. El Alfy, Executive Director, Egyptian Water and Wastewater Regulatory Agency (EWRA)
Fazel Sherrif, Executive Director, City of Tshwane Metropolitan Municipality, South Africa
Supichete Tavorntaveevong, Database and Processing Section Chief, Metropolitan Waterworks Authority, Bangkok
Nigel Martin, Network Services Group Manager – Supply, Wessex Water Services
Alan Payne, General Manager for Asset Delivery, Severn Trent Water
Booky Oren, President and Chief Executive Officer, Miya
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